Last updated: 2 November 2026
1. About this policy
This Privacy Policy explains how Rudraya Global Exims handles personal information received through our website and business inquiries. It applies to visitors and people who contact us about our export and trading products.
2. Information we receive
When you contact us, we receive the information you provide, which may include your name, company, country, email address, phone or WhatsApp number, selected product, destination, quantity, packaging needs and other inquiry details.
Please provide only information needed for your inquiry. Do not send payment-card details, passwords or sensitive identity documents through general inquiry forms.
Hosting and website service providers may process technical information such as IP addresses, browser details, pages requested and security logs when you visit the site.
3. How information is used
- To respond to inquiries and discuss product requirements.
- To prepare quotations and communicate about a potential or agreed transaction.
- To maintain relevant business correspondence and records.
- To operate and protect the website, investigate misuse and meet applicable legal obligations.
If a different purpose requires your permission under applicable law, we will seek that permission separately.
4. Website forms and external services
Our inquiry forms use Contact Form 7. Information you submit is sent to our business through the website’s configured form and email services. Storage and processing can also depend on the hosting, email and other services used to operate the website.
Our pages use externally hosted fonts and icons and may display Google Maps. Loading these resources can send technical information, including your IP address, to their providers. Those providers handle information under their own privacy policies.
Clicking a WhatsApp or social-media link opens a third-party service. Your use of that service is governed by its terms and privacy policy. A WhatsApp inquiry is also subject to this policy for the information our business receives.
5. Cookies and similar technologies
The website and embedded services may use cookies or similar technologies for functionality and security. You can manage cookies through your browser settings; blocking them may affect some features. Third-party services may use their own cookies according to their settings and policies.
This policy does not by itself enable or disable cookies. Where consent is required for optional technologies, it must be obtained before those technologies are used.
6. Sharing and international processing
Information may be processed by providers supporting our hosting, email, communications and website operations. Relevant inquiry or order details may be shared with sourcing, logistics or other business partners when needed to respond to your requirements or carry out agreed arrangements.
Information may also be disclosed where legally required or necessary to address fraud, security incidents or legal claims. Some service providers may process information outside your country, subject to applicable requirements.
7. Retention and security
Information should be retained only for as long as needed for the purposes described here, including relevant recordkeeping, legal obligations and dispute resolution. The appropriate period depends on the type of inquiry or transaction.
No internet transmission or storage method can be guaranteed completely secure. If you believe information sent to us has been compromised, contact us promptly.
8. Your choices and requests
You can contact us to ask about your information, request corrections or deletion, or withdraw permission where processing depends on your consent. Withdrawal does not affect processing already lawfully carried out, and some records may need to be retained under applicable law.
Requests will be considered under the laws applicable to your circumstances. We may need to verify your identity before responding. For privacy concerns or complaints, email us with the subject “Privacy Request”. This policy does not limit any rights or complaint routes available under applicable law.
9. Children and policy updates
This website is intended for business inquiries and is not directed at children. If you believe a child has provided personal information, contact us so the matter can be addressed.
We may update this policy to reflect changes in the website, business practices or applicable requirements. The date above identifies this version.
10. Contact for privacy matters
Rudraya Global Exims
Thane, Maharashtra, India
Email: info@rudrayaglobalexims.com
Phone: +91 7039439699
Monday–Saturday, 09:00 AM–07:00 PM IST